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Closures and Outages
Green Center & Sigma Nu Wi-Fi Changes in January
Department / Organization: IT
Expect intermittent outages Jan 5-9. Use the new "Mines" network in Green Center & Sigma Nu after Jan 9.
What to Expect: 1) Intermittent internet outages Jan 5-9. 2) Connect to “Mines” Wi-Fi after Jan 9, configure your device for the right Wi-Fi network:
a) Use “Mines” if you're in an upgraded building. You may need to change your device’s configurations before connecting, here’s how: https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=152309
b) Use “Mines-Legacy” in non-upgraded buildings: https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=152043
3) Disable MAC Randomization: If you’re repeatedly asked to re-register when connecting to Wi-Fi, disable the Private Address feature on your device: https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=135396
Green Center Network Upgrade Schedule: --January 5-6: Intermittent outages throughout the building. --January 7-9: Targeted Wi-Fi disruptions by room (please see the OCIO email sent on Dec 16 to see the full schedule).
Sigma Nu Fraternity/Grounds House (812 16th Street) Network Upgrade Schedule Wi-Fi disruptions on Jan 9 from 11:00am-noon.
For other impacts and more info, read our FAQ: https://helpcenter.mines.edu/TDClient/1946/Portal/KB/ArticleDet?ID=154528
Need Help? An onsite IT Support Desk will be in Green Center Conference Room 187. Still having issues? Let us know! --Submit a ticket: https://helpcenter.mines.edu --Call at 303-278-HELP (4357), --Visit us in CTLM 156A (Hours are Monday-Friday 7:45-9pm and Saturday and Sunday 9am-5pm).
